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Cookie Policy

Latest update: 27 May 2024

mateco cookies policy should be read in conjunction with mateco privacy policy as published & regularly updated in our website (

By clicking on this link, you would see and customize the information that we collect during your navigation on our website.


  • I. Cookies? What are we talking about?
  • II.  Objective of the cookies policy
  • III. Data controller and mateco Data Protection Officer
  • IV. Technical cookies
  • V. Optional cookies
  • VI. Plugs-in
  • VII. Why are we processing your personal data and on which legal basis?
  • VIII. Recipients of your personal data
  • IX. International transfer of personal data
  • X. Principles for the processing of your personal data
  • XI. Your privacy rights


I. Cookies? What are we talking about?

Cookies are text files that are stored in the internet browser or the internet browser on the user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operation system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened.

Cookies are stored on the computer of the user and are transmitted to us. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have been saved can be deleted at any time. This may also occur automatically. If cookies are disabled for our website, it may not be possible to use all the features on the website to its full potential.

Cookies we are using on mateco website could be divided into two main categories : technical cookies (section IV below) and optional cookies (section V below).

If you use a Safari browser version 12.1 or above, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which prevent tracking measures.


II. Objective of the cookies policy

The cookies policy governs the use of cookies and social media plugins on the mateco website (  

mateco may amend the present cookies policy from time to time, please feel free to check on a regular basis the present section.


III. Data controller and mateco Data Protection Officer

The data controller, within the meaning of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereafter “GDPR”) is:

mateco Sarl, 7 rue Laïteschbaach, L-5324 Contern (Grand-Duchy of Luxembourg),

+352 350999-1

mateco appointed Data Protection Officer could be reach at the following address:


IV. Technical cookies

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features on our website cannot be offered without the use of such cookies.

For these features, it is necessary that the browser is recognized even after a page break.

We require cookies for the following features:

  • Applying language settings
  • Remembering log-in information
  • Forms

Some elements of our website require the calling browser to be identified even after a page break. The following data is stored and transmitted in the cookies:

  • Language settings
  • Log-In information

The data collected through the technically necessary cookies will not be used to create profiles of the users.


V. Optional cookies

The use of analysis cookies is for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used, and we can continuously optimize our services.

We also use cookies on our website that allow an analysis of the user’s browsing habits. In this context the following data may be transmitted:

  • Inserted search terms
  • Frequence of website accesses
  • Use of webpage functionalities

In this case, the data collected will be pseudonymized by technical means. Therefore, an assignment of the data to the calling user is no longer possible. This data will not be stored with that of other personal data by the same user.


VI. Plugs-in

Please refer to mateco privacy policy section XIII for detailed information. ( 


VII. Why are we processing your personal data and on which legal basis?

We process your personal data through cookies to improve our website and the experiences and services we offer. mateco may for instance use your personal data to propose more personalized content and advertisement and/or to perform statistical analyses pertaining to our services & products.

The legal basis for the processing of personal data using cookies that are not strictly necessary is Art. 6 para. 1 lit. a of the GDPR. This is the case when you have given consent to process your personal data for one or more specific purposes, by clicking on the “Cookie Settings” banner.

The processing of personal data using strictly necessary cookies relies on the Art. 6 para. 1 lit. f of the GDPR. We are referring here to the cookies identified in the “Cookie Settings” banner as “Essential”, for the proper functioning of our website.

We may also process your personal data for the preservation of the legitimate interests of mateco, its partners or a third party if and when your registration with or use of our website can be considered as:

  • A violation of this cookies policy or the intellectual property rights or any other right of a third party.
  • A threat to the security or integrity of mateco website including the one of any mateco’s subcontractors’ underlying systems, due to viruses, trojan horses, spyware, malware or any other form of malicious code. 
  • Content which would be hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or in some other way inappropriate or illegal.

Furthermore, your personal data may be transferred to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your use of our website. The legal basis for the processing of personal data in this context would be Art. 6 para. 1 lit. c of the GDPR. The processing of your personal data is required to comply with a legal obligation we would be subject to.


VIII. Recipients of your personal data

As a matter of principle, we do not share your personal with third parties, unless you consent to it. However, service providers which help us to provide the website to you and entities within the mateco group may receive and process your personal data in certain circumstances.

These third-party processors are only allowed to process your personal data on behalf of mateco upon explicit written instruction of mateco. mateco warrants that all third-party processors are selected with due care and are obliged to observe the safety and integrity of your personal data.

mateco may share your personal data with other entities within the mateco group of companies. All mateco group entities will take due care that all processing of your personal data is in line with what is set out in this cookies policy.

mateco does not send your personal data in an identifiable manner to any third party without your explicit permission to do so. However, mateco may send anonymized and/or aggregated data to other organizations that may use those data for improving products and services as well as tailor the marketing, displaying and selling of those goods and services.


IX. International transfer of personal data

mateco processes your personal data first and foremost within the EEA (i.e. the European Economic Area, consisting of the EU and Norway, Liechtenstein, and Iceland). However, we may also transfer your personal data to other entities within mateco group or to foreign service providers which are located outside the EEA.

Each entity outside the EEA that processes your personal data must observe adequate safeguards.

The recipient country where the recipient is located may have legislation in place which may be considered equivalent to the protection offered within the EEA when it comes to the protection of personal data.

Alternatively, a contractual arrangement between mateco and the recipient may exist. All mateco entities are parties to a contractual arrangement based on the Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council.

mateco may transfer anonymized and/or aggregated data to organizations outside of the EEA. Should such transfer take place, mateco will ensure that there are safeguards in place to ensure the safety and integrity of your data as well as all rights with respect to personal data you might enjoy under any applicable law & regulation.


X. Principles for the processing of your personal data

mateco will only process the personal data which are necessary, and for the time needed, to achieve the purposes we have communicated to you or up until such time where you withdraw your consent for processing them, and/or if no other legal ground applies that allows us to proceed in processing your personal data.

mateco will take the appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft as well as accidental loss, tampering or destruction. Access by personnel of mateco or its third-party processors will only be on a need-to-know basis and subject to strict confidentiality obligations.


XI. Your privacy rights    

You may decide to prevent cookies being placed in your computer, by configuring your browser as such.

Guidelines on how to do this, can be found here:


As a data subject, you have several rights vis-à-vis the processing of your personal data.

You have the right to request access to all your personal data processed by mateco at no costs, unless there are manifestly excessive requests, in such a case, mateco may charge an administrative fee.

Furthermore, you have the right to ask that any of your personal data that are inaccurate, to be corrected free of charge. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.

You have the right to withdraw your earlier given consent for processing your personal data. The consent withdrawal may imply that you may no longer use all available functionalities of our website going forward.

You have the right to request that your personal data to be deleted if they are no longer required for the purposes they were collected for or if you withdraw your consent for processing them. mateco will de-identify your personal data, unless there is (i) an overriding interest of mateco, the payment service provider, or any other third party in keeping your personal data identifiable, (ii) a legal or regulatory obligation or a judicial or administrative order that prevents mateco from de-identifying them.

Instead of deletion you can also ask that mateco limits the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes they were collected to.

You have the right to oppose the processing of your personal data if you can evidence that there are serious and justified reasons for such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

Finally, you have the right to receive from mateco, all personal data you have provided to us in a structured, commonly used, and machine-readable format.

If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to

Please note that we may request from you a confirmation of your identity, to be sure to process the personal data from the relevant data subject.

As per applicable privacy laws and regulations, you can file a complaint with the relevant Data Protection Authority, i.e. the CNPD (Commission Nationale pour la Protection des Données), 1 avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette
Tel: (+352) 26 10 60-1, website: